Terms of Service

Clear, fair terms protecting both you and ViaTrip – transparent service agreements for confident compliance guidance.

These Terms of Service outline the conditions under which ViaTrip Vignette Services GmbH provides its information and guidance. By accessing or using our services, you agree to be bound by these terms. This website has been developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.

1. Scope of ViaTrip Services and Guidance

ViaTrip Vignette Services GmbH provides expert guidance and information services relating to Swiss motorway vignettes, road taxes, toll compliance, and cross-border travel advisories primarily for the CH–EU region. Our services are advisory in nature, designed to assist users in understanding complex regulations and making informed decisions.

Information & Guidance: We offer comprehensive information on vignette requirements, vehicle category eligibility, and canton-specific road regulations.
Route Planning Support: Our tools assist in route planning, highlighting areas with specific vignette or toll requirements.
Advisory Nature: All recommendations and information provided are for guidance purposes only. Users retain full responsibility for their final compliance decisions and actions.
Service Availability: We strive for high service availability and accurate, frequently updated information, though occasional disruptions or delays may occur.

Abstract representation of data flow and regulatory documents, symbolizing ViaTrip's information services and their advisory nature. — Visualizing the flow of accurate compliance information, highlighting our commitment to precise guidance.

2. Government Non-Affiliation and Independence Statement

ViaTrip Vignette Services GmbH operates as an independent, private entity. We wish to clearly state that this website is not affiliated with Switzerland vignette information or any government agency, official transportation authority, or public body.

No Official Endorsement: Our services are not endorsed, sponsored, or controlled by any government.
Independent Interpretation: We provide our interpretations and guidance based on publicly available regulations and our expertise.
Verification Recommended: Users are always recommended to verify critical compliance requirements directly with official government sources for the most current and authoritative information.
Commercial Entity: ViaTrip is a commercial business providing value-added services and information.

A visual metaphor showing ViaTrip as a distinct, helpful guide separate from official government seals or stamps. Emphasizing independence and transparency. — An independent path to clear compliance, distinct from official government channels.

3. User Responsibilities and Compliance Obligations

Users of ViaTrip services acknowledge and accept certain responsibilities to ensure accurate and effective guidance, and to fulfill their own regulatory obligations:

Final Decision-Making Authority: You are solely responsible for your final compliance decisions, actions, and adherence to applicable laws and regulations. Our guidance does not absolve you of this responsibility.
Accuracy of Information: You must provide accurate, complete, and up-to-date information when using our services, especially for compliance checks and route planning.
Legal Use: You agree to use our services legally, ethically, and in accordance with these Terms of Service.
Updates: It is your responsibility to stay informed of changes to relevant laws, regulations, and these Terms of Service.

An individual meticulously reviewing documents and a map, signifying a user's active role in ensuring their own compliance with the help of ViaTrip's guidance. — Understanding user obligations: empowering you to drive compliantly.

4. Liability Limitations and Legal Protections

While ViaTrip strives to provide highly accurate and reliable information, certain limitations of liability apply to protect both our service and our users:

Information Accuracy: ViaTrip provides information on an "as is" and "as available" basis. We disclaim all warranties, express or implied, regarding the accuracy, completeness, or suitability of the information for any particular purpose.
Risk Assumption: You assume all risk for any decisions made based on our guidance. ViaTrip shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, our services.
Force Majeure: We are not liable for service disruptions caused by events beyond our reasonable control, including but not limited to natural disasters, acts of war, or technical failures.
Intellectual Property: All content, tools, and intellectual property on this site are owned by ViaTrip Vignette Services GmbH or its licensors and are protected by law. Unauthorized use is prohibited.

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5. Dispute Resolution and Governing Law

In the unlikely event of a dispute, ViaTrip is committed to fair and efficient resolution:

Governing Law: These Terms of Service and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles.
Good Faith Negotiation: Before initiating any formal legal proceedings, we encourage good faith negotiation to resolve any disagreements.
Dispute Procedures: In case of unresolved disputes, parties agree to consider mediation or binding arbitration as primary resolution methods.
Jurisdiction: The exclusive place of jurisdiction for all legal proceedings arising out of or in connection with these Terms of Service shall be Bern, Switzerland.

If you have any questions or require clarification about these terms, please do not hesitate to contact us. Your understanding and agreement are vital to ensure a smooth and compliant travel experience with ViaTrip.

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