Privacy Policy: Your Data, Protected by Swiss Precision
At ViaTrip Vignette Services GmbH, your privacy is protected by Swiss precision and EU standards. We uphold transparent data practices for your peace of mind, ensuring comprehensive privacy protection following all relevant regulations.
This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.
What Information We Collect and Why
We collect various types of information to provide our services, enhance your user experience, and ensure compliance with legal obligations. This includes:
- Personal Information: Data you provide through contact forms, consultation requests, or service inquiries (e.g., name, email, phone number). This helps us respond to your specific needs.
- Technical Data: Information collected through website usage, analytics tools, and interactive compliance checkers (e.g., IP address, browser type, pages visited). This helps us improve our website's functionality and performance.
- Vehicle & Travel Information: Details you provide for vignette eligibility checks or route planning (e.g., vehicle type, country of registration, travel routes). This is strictly used to deliver accurate compliance information.
- Cookie Usage: Small text files placed on your device to enhance site functionality, personalize your experience, and assist with analytics and advertising. You can manage cookie preferences via your browser settings.
- Third-Party Integration Data: In some cases, we share limited, aggregated data with trusted third-party services for specific purposes like payment processing or analytics, always with transparent explanations and protective measures.
Swiss and EU Data Protection Compliance
Our data protection framework is meticulously built upon the robust foundations of both Swiss and European Union regulations, ensuring your data is handled with the highest degree of care and legality.
-
GDPR Compliance:
We fully adhere to the General Data Protection Regulation (GDPR), granting EU citizens comprehensive rights over their personal data, including transparency, control, and accountability.
-
Swiss Federal Data Protection Act (FDPA):
Our practices also align with the strict requirements of Switzerland's FDPA, ensuring local compliance and additional layers of protection for all data subjects.
-
Lawful Basis for Processing:
Data processing is always based on a legitimate purpose, such as user consent, contractual necessity, legal obligation, vital interests, public tasks, or our legitimate interests, always balancing your rights.
-
Cross-Border Data Transfers:
Should data be transferred internationally, we employ robust safeguards like Standard Contractual Clauses (SCCs) to ensure equivalent protection levels.
Your Rights and Control Over Your Data
You have significant rights regarding your personal data. ViaTrip Vignette Services is dedicated to empowering you with control over your information:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: If any information we hold is inaccurate or incomplete, you have the right to have it corrected.
- Right to Erasure ('Right to be Forgotten'): In certain circumstances, you can request the deletion of your personal data.
- Right to Data Portability: You can request your data to be transferred to another service provider in a common, machine-readable format.
- Right to Object/Withdraw Consent: You have the right to object to processing based on legitimate interests or withdraw your consent at any time.
- How to Exercise Your Rights: Please contact us via [email protected]. We will respond to your request promptly and within legal timelines.
Digital Advertising and Platform Guidelines
At ViaTrip Vignette Services GmbH, our digital advertising practices are meticulously aligned with industry best practices and the stringent guidelines set forth by major advertising platforms, particularly Google Ads and Bing Ads. This commitment ensures transparency and respect for your privacy in all our marketing efforts.
- Google Ads Compliance: We adhere strictly to Google's policies on personalized advertising, data usage, and user consent, ensuring our ads are relevant and respectful.
- Bing Ads Adherence: Our campaigns on Bing Ads follow their content, privacy, and data collection policies, maintaining high standards of transparency.
- Cookie Consent Management: We utilize robust cookie consent mechanisms, allowing you clear control over which cookies (including those for advertising and analytics) are used during your visit.
- Third-Party Advertising Protections: When working with third-party advertising partners, we ensure they, too, comply with relevant data protection laws and adhere to our strict privacy standards.
- User Control Over Advertising: You have the right to manage your advertising preferences. Most ad platforms offer settings to opt-out of personalized ads, and we encourage you to utilize these tools for greater control.
How We Protect Your Information
The security of your data is paramount. We implement a multi-layered approach to protect your information against unauthorized access, alteration, disclosure, or destruction:
- Technical Security Measures: We employ state-of-the-art encryption (SSL/TLS) for data in transit, secure servers, and robust firewalls to safeguard your information both online and offline.
- Access Controls & Staff Training: Access to personal data is strictly limited to authorized personnel who undergo regular training on data protection protocols and best practices.
- Regular Security Audits: Our systems are subject to continuous monitoring and regular security audits to identify and address potential vulnerabilities proactively.
- Data Breach Notification: In the unlikely event of a data breach, we have clear procedures in place to assess the breach, mitigate its impact, and notify affected parties and supervisory authorities in accordance with legal requirements.
- Data Retention Policies: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, after which it is securely deleted.
For any privacy questions or concerns, please do not hesitate to contact us at [email protected] or call us at +41 31 552 74 68. Your trust is our priority.